Ticky HelpDesk Software program with a really clear and easy consumer interface that may enable you to handle your prospects’ assist tickets and your on-line data base in an environment friendly manner.
Options
- Tickets Administration
- Information Base Administration
- Clients and Staff Administration
- Classes Administration
- Information base ranking
- Information base pleasant URLs
- Information base search
- Social Login, customers can signin with Envato, fb and google.
- Multilingual you possibly can add / translate the app to your individual language simply from the Dashboard
- Obtain E mail notifications on every new Ticket or Ticket reply
- Auto shut ticket, Resolved tickets may be closed after X days routinely
- Auto assign Tickets to out there brokers
- Handle Saved replies to rapidly reply frequent tickets
- Seek for Clients, Articles, Tickets and classes for admins
- Skilled Design
- Wealthy Textual content Editor with add picture assist
- Simple Set up and replace
- Excessive Efficiency
- And far more…
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