SupportCandy – Export Ticket 2.1.1

SupportCandy – Export Ticket This add-on allows the CSV export performance of the tickets.

It exports all fields out there for the ticket listing (even it’s not set within the listing) however not others like attachments, description, replies, and so on.

Export all tickets primarily based on the present filter set within the ticket listing in order that if you would like solely explicit tickets to export, it’s doable and if all required, merely don’t apply any filter.

You possibly can resolve Assist Agent Roles to have this characteristic enabled. Additionally, there may be an possibility out there as All Consumer if you would like export tickets characteristic out there for customers.

It exports solely accessible tickets of logged in consumer in order that agent can solely export tickets accessible to him, the consumer can export solely his tickets, the administrator can export all tickets, and so on.